Have you ever had a customer call and complain about bumps on the surface of a bathtub that you just refinished? I’m sure you have.
Bumps following a bathtub refinish job could be caused by a couple of things, including debris that settled on the surface or micro bubbles which formed from the solvent trying to migrate through the coating after the coating has already skinned over. Regardless of the cause, there is a solution... bathtub detailing.
Before we get into the process of tub detailing, I would like to talk about a few reasons why one of the biggest tub franchises in business today incorporates tub detailing into their process. They figured out a long time ago that refinishing a bathtub is prone to imperfections such as bubbles or debris. With this in mind, they include tub detailing in every job they do.
Tub detailing accomplishes several things:
- It adds value.
- It gives you a second level of customer service that most of your competition does not offer.
- With tub detailing, you can actually make a tub look like new. When done correctly, it is hard to tell the difference between real porcelain and a refinished surface.
Here’s a thought... in today’s economy, you will find that some customers are willing to pay extra for the perfect bathtub finish, and some that are simply looking for a bargain bathtub refinishing job. If this is the case, why not offer a silver and gold package. The silver package does not include tub detailing and the gold package does. This way, you can offer something that fits either budget.
Here’s a question... Should you detail every tub you do? That’s up to you but if it were me, I would only offer this service to my residential customers.
Tub Detailing Process
First, spray some water on the surface and lightly sand using the 2000 grit wet or dry sandpaper. You want to sand until you no longer feel the bumps on the surface.
When you feel the surface is nice and smooth, dry it off and prepare to compound the tub. Apply a ribbon of the compound directly to the foam pad on your polisher. Be sure to start the polisher on low speed and once you have the compound spread out to move the polisher up to medium speed. Go over the surface in multiple passes and two directions. After a minute or so, take a clean dry rag and remove the haze from the surface.
When finished, you should be left with a nice shiny surface. If you want to take the detailing one step further, you can go over it the same way using polish followed by spray wax. For me, I usually leave it at this.